Booking Refund Terms and Conditions
Movie tickets can only be purchased from this Website by accepted Credit Card(s), Landmark Cinemas’ Gift Card, and select vouchers.
Tickets purchased online including booking fee, if applicable, can be refunded up to 4 hours prior to the movie’s posted showtime at landmarkcinemas.com, to a Landmark Cinemas gift card. Landmark Gift Cards do not expire and can be used for ticket purchase online or in theatre, and for other purchases in theatre including concession items. Tickets purchased through select vouchers or Landmark EXTRAs points or credits will be returned to the same method of purchase.
Refunds to the original form of payment, modifications or exchanges can be made at the applicable theatre anytime in advance of the movie's posted showtime with a valid ticket payment receipt. Lost tickets may be retrieved through an automated ticket machine, or by a Box Office or Concession attendant, using the Booking Reference.
If you have any questions regarding your ticket purchase, please refer to our FAQs or contact us here.
Prices on this Website include Tax where applicable.
Seat reservation for movie tickets purchased via this Website is on a "best available" basis and is carried out by a prescribed computer program. By purchasing movie tickets via this Website, you agree that:
(a) you will accept the seat reserved for each ticket purchased; and
(b) We make no warranties or representations to you that you will be seated in a particular seat, row, or section of the relevant cinema.
You agree that we may at our discretion, refuse to sell movie tickets to you or withdraw any movie tickets from sale via this Website.
Movie tickets are made available subject to the classification of the relevant film given by the Office of Film and Literature Classification. Where voucher tickets are purchased, suitable identification must be presented upon collection of the tickets.